Account Support
Troubleshooting your account, inviting your team, and everything you need to know about your lead account!
Account FAQs
- All About Your Multi-Org School Lead Account
- Account Set-Up Tutorial Videos
- What does each role in my individual account mean?
- How do I view pending invitations and requests to join my school?
- How to Enroll a User to Multiple Buildings as a District Lead
- What are Individual Accounts?
- What are the benefits of Individual Accounts?
- Why does my experience look different as a District Lead?
Invitation Options
Lead Accounts
- How to Enroll or Remove a Member in a Different Organization or School as a District Lead
- All About Your District Lead Account
- How to Deactivate or Activate Members
- How to Upgrade or Downgrade User Roles
- All About Your School Lead Account
- How do I manage my members from my School Lead account?
- How do I remove a member from our CharacterStrong Account?
- Accessing Lessons as a District Lead (Explore vs. Teach)