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How do I manage my members from my School Lead account?

This article provides step-by-step instructions on how a School Lead can manage members.

1. Navigate to the CharacterStrong Homepage

Start on the homepage and click the three horizontal lines (☰) in the upper-left corner to open the side navigation menu

2. Click School Management

Screenshot 2026-07-28 at 9.04.09 AM

To Add Members:

  • Click +Add Members, then either Copy Share Link, Input Emails, or Upload CSV to add members to the selected organization
    Screenshot 2026-07-28 at 9.07.16 AM

To Remove Members:

  • To remove a single member:

    • Click the three vertical dots (⋮) next to the member’s name (also known as the kebab menu)
    • Select Remove Member from the dropdown menu
  • To remove multiple members:
    • Check the names of users you want to bulk-remove

    • Scroll to the bottom of the page
    • Select Bulk Actions> Remove Members

 

Need Help?

If you need any additional account support:

Don't know who your Customer Success Manager is? Reach out to support@characterstrong.com