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How to Upgrade or Downgrade User Roles

This guide walks you through how to upgrade or downgrade user roles within the platform.

  • Navigate to the School Management Tab

    • From your dashboard, locate and click on the School Management tab in the left-hand navigation menu.

  • Access the Members Section

    • Within School Management, select the Members section.

    • You will see a list of All Users associated with your school or district.

  • Locate the Role Column

    • In the user table, find the Role column.

    • Each user will have a labeled "pill" indicating their current role (e.g., Educator, School Lead, District Lead).

  • Edit User Roles

    • Click the dropdown arrow (carrot icon) next to a user's role.

    • From here, you can:

      • Upgrade an Educator to a School Lead or District Lead.

      • Downgrade a District Lead or School Lead to Educator, if needed.

Upgrading permissions