How to Upgrade or Downgrade User Roles
This guide walks you through how to upgrade or downgrade user roles within the platform.
- Navigate to the School Management Tab
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On your dashboard, click on the School Management tab. Then, click on the Members tab.
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District Leads: Sending invites from the Members tab invites users to create accounts at the district level. To send school-specific invites, click into the Schools tab and select "View All" in the Members column for a specific building. Then, follow the steps below for each school.

- Locate the Role Column
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In the user table, find the Role column.
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Each user will have a labeled "pill" indicating their current role (e.g., Educator, School Lead, District Lead).
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Edit User Roles
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Click the dropdown arrow (carrot icon) next to a user's role.
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From here, you can:
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Upgrade an Educator to a School Lead or District Lead.
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Downgrade a District Lead or School Lead to Educator, if needed.
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