How to Upgrade or Downgrade User Roles
This guide walks you through how to upgrade or downgrade user roles within the platform.
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Navigate to the School Management Tab
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From your dashboard, locate and click on the School Management tab in the left-hand navigation menu.
 
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Access the Members Section
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Within School Management, select the Members section.
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You will see a list of All Users associated with your school or district.
 
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Locate the Role Column
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In the user table, find the Role column.
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Each user will have a labeled "pill" indicating their current role (e.g., Educator, School Lead, District Lead).
 
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Edit User Roles
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Click the dropdown arrow (carrot icon) next to a user's role.
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From here, you can:
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Upgrade an Educator to a School Lead or District Lead.
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Downgrade a District Lead or School Lead to Educator, if needed.
 
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