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Why is an approved email domain required?

Explains the need for approved email domains when using SSO or copy share links

Copy share links and SSO links allow a user sign up for the platform and be automatically assigned to an organization. Because this provides direct access, organizations need a way to control who can use those links.

To help keep access secure, organizations are required to define at least one allowed email domain. A user can only use the share link if their email address matches one of the organization’s approved domains.

For example, if an organization allows the domain @characterstrong.com, only users with an email address ending in @characterstrong.com can use that share link successfully.

This helps ensure that share links are only used by approved users and prevents unauthorized access.

Need Help?

If you need any additional account support:

Don't know who your Custom Success Manager is? Reach out to support@characterstrong.com