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How do I view pending invitations and requests to join my school? 

Below is a step-by-step guide for viewing pending invitations, including how to accept or decline pending requests.

Step 1: On your dashboard, click on the School Management tab. Then, click on the Members tab.
Screenshot 2025-12-30 at 2.22.12 PM

District Leads: The Members tab allows you to view invitations/requests at the district level. To view school-specific invitations/requests, click into the Schools tab and select "View All" in the Members column for a specific building. Then, follow the steps below for each school.

DL - Members


Step 2: Navigate to the Invitations tab. 

Screenshot 2025-12-30 at 2.23.21 PM

Step 3: Manage the Invitation. Click the three dots on the right-hand side to resend the invitation, accept or decline the pending request, or remove the invitation.

Screenshot 2025-12-30 at 2.24.41 PM

Below is a list of invitation statuses: 

Where do the need approval requests come from? 

When a user creates a Samples account, they can request access to join a specific school. The requests will remain pending on your end, allowing you to review and either approve or deny the request manually. As a District Lead, you can add your email domain under the Security section of your account. This would allow any member with the same email domain to create an account without needing approval from a lead! 

If you are unable to view the School Management tab, please reach out to a lead in your school/district or support@characterstrong.com to grant you access.