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All About Your School Lead Account

With your School Lead account, you have access to greater administrative control over your school. This article will go over account creation, account features, and how to onboard additional members.

Creating Your School Lead Account

You should have received an email from support@characterstrong.com that includes an invitation link to create your account! Once you click the link, you will be prompted to create your individual account.

  • Please note: this invitation link should be used ONLY by you, as it is personalized to your email.

Here is the video tutorial for the District Lead setup. This process will be identical to the School Lead process; however, you will only have administrative control at your school and not the full district.

What's New?

  • School Management: This tab is where you can see and manage all members who are at your school! From here, you will be able to manage staff roles and add members. 
  • Analytics: This tab allows you to view your school's data usage activity! You can view activity as a whole, but there are also filters that allow you to view the data usage by grade level and product.

Inviting Your Staff

If you are opting to use an SSO/SAML configuration to invite your staff, you can provide your IT staff member with this SSO guide that outlines the setup process! Otherwise, the first step is getting your staff invited! Here is a tutorial that shows how to invite additional School Leads and your educators.

You may notice that when you click the "+ Add Members" button, there are multiple options. Please click here to view an in-depth explanation of these options!

Invitation tips and tricks!

  • Pending Invites: When viewing the members for a school, there is an "Active Members" page and an "Invitations" page that you can toggle between. On the invitations page, you can see all pending invites. A pending invite means the educator has received their email invitation but has not yet created their account. You can choose to resend or cancel the invite.
  • Need to remove a member? Under the "Active Members" page, you can navigate to the educator you want to remove and click the three dots next to their name.
  • Does a staff member need access to a new building or to more than one building? Please reach out to your District Lead.
  • For additional video tutorials for leads, click here!

CharacterStrong Tier 2 and 3 Solution Users will require additional setup. Use these links to view our Tier 2 and Tier 3 tutorial pages!

Need Help?

If you need any additional account support:

Don't know who your Custom Success Manager is? Reach out to support@characterstrong.com