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How do I delete student data in Tier 2 or Tier 3?

Learn when and how to delete Tier 2 data or remove a student entirely from the platform. This article explains the difference between deleting Tier 2-specific data and deleting a student (which also removes Tier 3 data). It also includes confirmation steps to prevent accidental data loss.

Overview:
When managing student data, you have two deletion options:

  • Delete Tier 2 Data Only

  • Delete Student (All Data)

Note: This will permanently remove both Tier 2 and Tier 3 data.

Steps:

  1. Select Tier 2 or Tier 3 on the left hand side menu.

  2. Select Delivery Dashboard -> Tier 2 or Student Dashboard -> Tier 3. 
  3. Select Students.

  4. Find the student and click on the three dots to the right of their name.

  5. Select Delete Student. 

  6. Choose Delete Tier 2 Data.

  7. You’ll see a confirmation message reminding you this will remove any Tier 2-specific data.

  8. Note: You cannot delete Tier 3 data unless deleting the student entirely.

To Delete the Entire Student:

  1. Choose Delete Student.

  2. You’ll see a reminder to check that no Tier 3 data needs to be saved.

  3. Confirm by clicking I Understand and Delete Student.

Tip:
Double-check with your team before deleting a student to prevent accidental data loss.

 

 

Do you still have questions? Please reach out to support@characterstrong.com.